Manage all your customer communications and data in one platform.
Our TractionNext platform combines effortless contact management and effective communications so you can connect with your audience 1:1.
Build creative eDM campaigns, interact with customers via SMS and WhatsApp and keep track of every contact in an easy-to-use eCRM.
When you use TractionNext, you also get access to a team of experts and digital specialists who support you every step of the way. Custom reporting, creative design, off-the-shelf promotions, customer life cycle management, communications strategy and data analysis – we’ll work with you to get the most value out of every part of the platform.
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Flexible email building – Drag & drop, customisable templates, HTML, WYSIWYG visual editing or content upload – you choose.
A/B testing – Determine which message gets the best results with automated split testing.
Mobile previews – Easily check how your email design and content appears on mobile devices.
SMS marketing – Send out messages to your customer database and track opens, clicks and message engagement.
WhatsApp messaging – Reduce the customer service load while ensuring a quick and simple customer communications experience.
Marketing automation – Start new conversations or re-engage customers based on interactions or anniversaries.
Insightful reporting – Pinpoint success factors and use benchmarking and hotspot reports to continually improve content.
Lead scoring – Understand which customers are most engaged and which are at risk of churn, or segment audiences for reporting.ere.
